At Servicing Stop, we listen carefully to customer feedback as it helps us improve the service we're offering. Read the comments below to see what our customers think about us...
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“Fantastic service - could not be easier, more efficient and great value - a winner all round”
“First class service will use again. ”
“Car picked up and dropped off with no problems and the work (service, MOT & brakes) seems to have been done satisfactorily. The convenience of having the car picked up and dropped off was great and I was "kept in the loop" by phone throughout. Would recommend.”
“First time user, great all round service, will use again and recommend”
“Smooth, easy transaction. The car was picked up early without any kind of fuss. The necessary work was authorised in advance, full service perfomed and MOT issed. The car was returned in good time, amking the whole transaction easy and efficient. Thank you very much.”
“Excellent customer service and saved me over 200 thank you!”
“Great service. Totally hassle-free, good communication throughout the process and good price on the repairs. Will definitely be using you again next year.”
“GOOD SERVICE”
“extreemly helpfull, could no falt anything. from getting in touch to receiving my car back, this was exalent service will use you again thanks ”
“good service garage very helpful. ”
“Found service to be perfectly satisfactory and have in fact already recommended you to others.”
“good communication and prompt delivery”
“I was very impressed with everything. would definately use again.”
“Service stop are excellent - came to pick up and drop off the car and keep me up to speed on everything that was happening with my car while it was with the garage. Would recommend. Thank you.”
“Exactly what is says on the tin - picked up, dropped back, called to check about any extra's (one accepted, 2 declined, helpful call staff. Wife's car will be next! Neighbour across the road has also used and will book in their other car also. Will definitely "spread the word"!”
“I was very impressed with the acknowledgement landline call over the Bank Holiday and once again your operatives were delightful - thank you. ME ”
“I founnd the service professional at all stages and good customer care is obviously your top objective. Everybody I spoke to was polite and helpful and I was made to feel a valued customer. So refreshing in this modern day and age. Well donne and many thanks. I shall be happy to recommend your organisation to anybody who wants a good job done at a fair price. I am a customer care trainer and your service will be a good one to cite. ”
“This was the first time I used Service Stop. I was a bit apprehensive, however I don't know what I was worried about. Exceelent service from the beginning to the end, will definitely use them again. N Kakkad Finchley”
“An efficient service, made all the more easy when the car is collected and delivered to my location when finished. Friendly and helpful staff. Many thanks. ”
“a most helpful mechanic and service”
“Smooth efficient service, would definitely use again. ”
“It was faultless from beginning to end. Highly recommend it.”
“Extremely pleased with service and communication from the outset. I was kept informed every step of the way and would definitely recommend.”
“Will use you again.”
“First time we have used you... Great service from the Tewkesbury guys...”
“Excellent, efficient service with nice people on the telephone. I recommend it highly, especially for people that are really busy... George Koukis”
“We were really impressed with Service Stop. It's so convenient having the car picked up and dropped off at home. Customer service was excellent, they were great at getting in touch via phone, text and email. It was very easy to book in and our car was brought back before the afternoon school run which was great! Thank you, we'll definitely recommend and use you again.”
“I am happy that the car was collected and delivered in time. The drivers were friendly and polite.several faults were detected on the car but no advise was given on how I could repair them gradually since I could not raise the amount immediately for the repairs to be carried out. The person on the other side of the phone read the faults and the cost. overall I feel the technicians are doing a good job.”
“May I suggest that if a customer has agreed to have thier brake pads doen with you then the price of changing the brake fluid could be given at a better price. I also thought the headlamp adjustment was expensive as it is charged at say half an hour and takes ten minutes. The service you provided was excellent. My car pick up and drop off were on time and really easy. I was contacted about the work and the price and once agreed it did not change which I have had with some garages. Overall 10/10 for me.”
“No problems, thanks”
“excellent service”
“Excellent service. My car was collected at 8.0am and returned at 5.50 pm.It saved a lot of messing about. I was kept informed as to the extra costs involved too.”
“Excellent from start to finish, really good communication and polite.”
“Went like clockwork”
“Friendly and efficient. Good value too!”
“Very efficient - thank you”
“I thought I'd do a bit mileage before judging the service - 2500 miles on I'm pleased to say a good job has been done”
“I have used Servicing Stop for 3 years now and they've been reliable and good value every year. I will use them next year for my MOT and service too.”
“I was really impressed, from the very beginning, booking the service on the website through to having the car picked up, serviced and delivered back, communication was excellent”
“2nd time i.ve used you and on both occasions very happy with all aspects”
“The only advice I could give is to use more localised garages. My vehicle was serviced by a garage over 50 miles away from my house which meant over 100 miles round trip overall. But still a very good service.”
“I am pleased with the service. Just one point, I did expect my car to be returned clean externally and internally as it was last year. I was told by the garage that this is no longer included by Servicing Stop, which I was not aware of and it was a nice touch really. Thank you.”
“Arrived to pick up the car as agreed. Took time to discuss any issues. Phoned to ask about additional work. When car delivered back again took time to discuss what they had done and make further recommendations.”
“This is the first time that I have used Servicing Stop and I had read adverse comments on the net and was a little concerned. However, they were very helpful, the car was collected and returned within the time specified and no additional work other than that which was required was sought to be done by the garage used. ”
“I was very pleased with the service I received from Servicing Stop again. Collection and delivery were punctual and cheerfully carried out; contact with the personnel carrying out the service was helpful and informative and the costs were all very reasonable. Will be back next year !”
“Very efficient. Man came on time.Good to get invoice promptly. Thank You.”
“Straight forward service. Cleanining the vehicle would have been a nice bonus!”
“I used a service like this last year, and had my car washed, so was expecting this to be part of the service provided this year. I would have given a rating of 10/10 if so.”
“First time using your company and tremendously impressed with the efficiency, convenience and value provided. Would use again absolutely and would recommend to anyone.”
“Overall fantastic. Only improvements:- E-mail confirmation of the potential works to car, costs and what was chosen Comparison between cost of works to car and typical average Cheers, Robin.”