Frequently Asked Questions

If you have a query, our FAQs should be able to point you in the right direction. If you're not able to find an answer to your query, our Customer Services team will be happy to help you by email at customerservice@servicingstop.co.uk or by telephone.

Please visit About us if you're looking for further information about the history of our company.


Servicing Stop is a UK-based car servicing and MOT platform that connects drivers with a nationwide network of trusted independent garages. Rather than operating its own physical garages, Servicing Stop acts as a booking broker: you book online, and we liaise with a trusted local garage to carry out the work on our behalf. The service includes free collection from your home or workplace, with your car returned to you the same day once complete.
Booking and getting your car serviced through Servicing Stop is simple:
  1. Get a quote. Enter your vehicle registration and postcode at servicingstop.co.uk to receive an instant, fixed price quote.
  2. Book online. Choose your service type and a date that suits you.
  3. Free collection. A driver collects your car from your home or workplace on the day, typically between 8am and 10am.
  4. Service carried out. Your car is taken to one of our local garages.
  5. Approval for any extras. If anything additional is identified, we will contact you before any further work is carried out.
  6. Payment and return. Once the service is complete, you will be notified, you pay securely online, and your car is returned to you the same day, usually between 4pm and 6pm. Your service book is stamped or your Digital Service Record (DSR) is updated where possible.

You can learn more about how it works here.

WHY: "how does servicing stop work" has 9 clicks and 51 impressions. High-intent process question not answered on the live page.

Servicing Stop works with a nationwide network of vetted independent garages. Every garage in our network is selected on the basis of quality, reliability, and the use of OE equivalent quality parts. When you book, your vehicle is allocated to a suitable garage based on your location. All garages carry out work in line with manufacturer standards, protecting your vehicle's warranty.
Yes, Servicing Stop Ltd is a registered UK company headquartered in Enfield, London. We have been operating nationally for a number of years and have built a network of approved garages right across the UK. All servicing arranged through us carries a 12-month/12,000-mile warranty on parts and labour. You can read verified customer reviews on Trustpilot. Our VAT registration number is GB 939 7924 59.
Yes, Servicing Stop offers a free collection and delivery service. We will collect your car from your home or work on the agreed service date and return it back to you free of charge once the service has been completed and payment has been authorised.
Yes! Our garage network spreads nationwide, so we're certain to have a garage near you.
Servicing Stop pricing varies depending on your vehicle, engine size, and the type of service required. For an exact price for your specific vehicle, enter your registration at servicingstop.co.uk. If you find a like-for-like service cheaper elsewhere, we will match it.
Once your service is complete, our advisors will be in touch to let you know. You can make payment easily using credit or debit card via our safe and secure online system. Once payment has been authorised, your vehicle will be delivered back to you.

What is included depends on the service level. Full details of each service schedule, including our 77-point check, are available on the Servicing Stop website.

Full Service (recommended annually or every 12,000 miles):
  • Removal of wheels for a full brake inspection (pads, discs, and lines)
  • Brake fluid check
  • Steering and suspension check
  • Pollen filter check
  • Air filter inspection
  • Spark plug replacement where applicable (may carry an additional charge depending on vehicle)
  • Exhaust inspection
  • Full electrical check

Note: some items, such as premium or low-ash oil for certain vehicles, may carry a small additional charge. You will always be contacted for approval before any cost is added.

Servicing Stop services all makes and models of cars, within or outside of the manufacturer's warranty. We also service vans and fleets and offer MOTs alongside our servicing packages.
Our online booking platform is available 24 hours a day, so you can book at any time that suits you. Servicing is carried out Monday to Friday, and one of our advisors will be in touch during operating hours of 8am to 6pm.
We use OE equivalent quality parts to protect your manufacturer warranty.
Yes, all our services come with a 12-month/12,000-mile warranty on parts and labour.
Yes, booking your MOT and service together through Servicing Stop is often better value than booking each separately, with collection and delivery included at no extra charge across both.
Need to change your booking? We are happy to rearrange at any time. If you do need to cancel, please refer to our terms and conditions for details on our cancellation policy.
Yes, providing you contact a Servicing Stop advisor and arrange a new date 24 hours before the original service date.
If this occurs, a Servicing Stop advisor will contact you and inform you of the exact work that needs to be carried out. You will be told what the work is and how much it'll cost. No work is ever started without your knowledge and consent.
No, your warranty is protected at all times with Servicing Stop. We use OE equivalent quality parts to protect your manufacturer warranty. The Motor Vehicle Block Exemption Regulation (MVBER), which was updated in June 2023, allows independent garages to carry out car services without affecting a car's warranty.
You can reach the Servicing Stop team by email (customerservice@servicingstop.co.uk) during operating hours of 8am to 6pm, Monday to Friday.
Your car will be collected and returned by a technician from one of our approved garage partners. They will introduce themselves on arrival and confirm the booking details before taking your vehicle. We work with a network of trusted garages, and your car will remain with the assigned servicing partner throughout the process.

In most cases, you only need your car keys. However, it is helpful to bring your service book so it can be stamped, along with your locking wheel nut key if your car has one fitted. Clearing your boot and removing valuables can also speed things up.

For a full checklist and preparation guide, see our detailed article on what to bring to a car service.

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